privacy policy

Creating a privacy policy for a UK e-commerce website is a critical step to ensure legal compliance, particularly with the UK's General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The policy must be transparent, easy to understand, and clearly explain what data you collect, why you collect it, and what rights your customers have.

Here is a comprehensive privacy policy template for humham.com. You should review and customize this to accurately reflect your specific business practices.

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Privacy Policy

 

Last updated: [01/08/2025]

1. Introduction

Welcome to humham.com. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase our products, or interact with us. Your privacy is important to us, and we are committed to being transparent about our data practices in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

• Website Name: humham.com

• Company Name: [HUMHAM]

• Address: [Your Company's Address]

• Email: support@humham.com

• For the purpose of UK data protection law, we are the 'data controller' of the personal data we collect from you.

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you. We have grouped these into the following categories:

• Identity Data: This includes your first name, last name, username, or similar identifiers.

• Contact Data: This includes your billing address, delivery address, email address, and telephone numbers.

• Financial Data: This includes payment card details. We do not store your credit card details; they are securely processed by our payment partners.

• Transaction Data: This includes details about payments to and from you, as well as other details of products and services you have purchased from us.

• Technical Data: This includes your internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access this website.

• Profile Data: This includes your username and password, purchases or orders made by you, your interests, preferences, and feedback.

• Usage Data: This includes information about how you use our website, products, and services.¹

   

• Marketing and Communications Data: This includes your preferences in receiving marketing from us and our third parties and your communication preferen²ces.

   

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you:

  • Purchase products from our website.

  • Create an account on our website.

  • Subscribe to our newsletter.

  • Request marketing to be sent to you.

• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, Browse actions, and patterns. We collect this data using cookies and other similar technologies. Please see our separate [Cookie Policy] for more details.

• Third Parties: We may receive personal data about you from various third parties, such as:

  • Analytics providers (e.g., Google Analytics).

  • Advertising networks.

  • Payment and delivery service providers.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. We use your data for the following purposes:

• To process and deliver your orders.

• To manage your account and provide you with customer service.

• To send you marketing communications if you have opted in.

• To improve our website and your shopping experience.

• To protect our business and our website from fraud and other illegal activities.

• To comply with legal obligations.

6. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to be informed: You have the right to be told about how we collect and use your personal data.

• The right of access: You have the right to request a copy of the information we hold about you.

• The right to rectification: You have the right to have inaccurate or incomplete data we hold about you corrected.

• The right to erasure ("right to be forgotten"): You have the right to ask us to delete your personal data.

• The right to restrict processing: You have the right to request that we stop processing your personal data in certain circumstances.

• The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• The right to object: You have the right to object to us processing your personal data in certain circumstances, including for direct marketing.

To exercise any of these rights, please contact us at support@humham.com. We will respond to your request within one month.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We also limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@humham.com

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.